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Return & Refund Policy

30-day returns

We accept returns within 30 days of delivery for a full refund. Items must be unused and in their original packaging.

How to start a return

Email support@novatechelecinc.com with your order number and the item you'd like to return. We'll send a return label and instructions.

Refund timing

Refunds are issued to your original payment method within 5 business days of us receiving the returned item.

Damaged or wrong items

If your order arrives damaged or incorrect, contact us within 7 days and we'll send a replacement at no cost.

Questions about these policies? Contact us.

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